Preface
This research report constitutes the Dutch contribution to the international research
project 'Industrial relations in the transportation industry: a European observatory',
funded by the Italian employers' association Federetti. This research project was aimed at
exploring current practices in industrial relations in the transport sector, with special
emphasis on the aviation sector, air traffic management and the road transport sector.
Federetti, an Italian employers' association active in the transport sector, commissioned
this research project as it believed that benchmarking in industrial relations may
represent an added value for its member firms. The project was co-ordinated by two
Italian professors, Tiziano Treu and Marco Biagi.
Cooperation of Aaron Johnston (student assistant) and Jelle Visser (scientific director of
AIAS) is gratefully acknowledged. We express our gratitude to the persons in aviation
and road haulage who have been so kind to share some of their scarce time allowing us to
interview them by telephone or in direct conversations.
Marc van der Meer
Hester Benedictus
Amsterdam
December 2002
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