The Clustering of Financial Services in London*



Table A1: Cluster Growth and Decline Factors

Demand Side______________________

Supply Side___________________________

Growth

Customer proximity____________________

Knowledge spillovers______________________

Reduced consumer search costs__________

Specialized inputs__________________________

Informational externalities________________

Infrastructure benefits________________________

Better motivation and measurement________

Experimentation at lower cost______________

Informational externalities__________________

Decline

Congestion and competition in output
markets (overheating)

Congestion and competition
in input markets (overheating)

Technological discontinuities_____________

Cartels and over consolidation_____________

Changes in tastes and preferences

Powerful trade unions_____________________

Stagnant local infrastructure_________________

Cluster benefits on the demand side include customer proximity. The idea is that the
company may reduce transactions costs by locating close to its customers. However,
benefits may go beyond cost. Sophisticated buyers are more likely to exist in a cluster and
these can encourage innovation by being demanding and by alerting suppliers of new trends
and innovations (von Hippel, 1988). Such knowledge exchange between customers and
suppliers can be problematic because the value of knowledge is difficult for users to gauge
before they have acquired or absorbed it. Accordingly, it is difficult for a market for the
exchange of knowledge to arise (Roberts
et al., 2000). Clusters allow for the development
of reputation and of networks of trust between the parties involved and so provide a
solution to this problem. The clustered company may also benefit from reduced consumer
search costs. The idea here is that the firm is more likely to be found by customers when it
is located in a cluster. This is particularly important when consumers have specific
requirements (and so explains why antique shops tend to cluster). Information externalities
on the demand side may also exist, that is, a clusters reputation rubs off on the company
that is located in it.

On the supply side a major benefit is that knowledge spills over in strong clusters and
this is particularly important when valuable industry knowledge is tacit and informally
communicated (Howells, 2002). The effective spilling of tacit knowledge can lead to more
prolific innovation. A second supply side benefit is access to specialized inputs. As a
result, the company benefits from lower search costs because it can easily recruit from a
pool of specialized labor and can tap into a specialized supplier base. Infrastructure

45



More intriguing information

1. The duration of fixed exchange rate regimes
2. The ultimate determinants of central bank independence
3. Federal Tax-Transfer Policy and Intergovernmental Pre-Commitment
4. Visual Artists Between Cultural Demand and Economic Subsistence. Empirical Findings From Berlin.
5. Strengthening civil society from the outside? Donor driven consultation and participation processes in Poverty Reduction Strategies (PRSP): the Bolivian case
6. Der Einfluß der Direktdemokratie auf die Sozialpolitik
7. European Integration: Some stylised facts
8. Indirect Effects of Pesticide Regulation and the Food Quality Protection Act
9. Firm Creation, Firm Evolution and Clusters in Chile’s Dynamic Wine Sector: Evidence from the Colchagua and Casablanca Regions
10. Social Irresponsibility in Management