The name is absent

answers were recorded either on a tape or in manuscript.
Many of the formal interviews took on an informal
conversational style, in which the four key issues were
explored. The gathering of data was through direct verbal
interaction and was invaluable for following up unexpected
results and comments. (39)

It was not possible to have a number of interviewers to
control bias, which had to be recognised, in as much as
each participant defined the situation in his or her way.
On the other hand, open-ended questions allow flexibility;
an opportunity to probe the participant's views deeper; and
to clear up misunderstandings; and to test the
participant's knowledge.

Although, the six questions invited factual answers, there
was ample opportunity given for personal opinions.
Minimising bias was important in the interview. Since the
interview was primarily conducted to collect facts, there
were no preconceived notions on the part of the
interviewer.

The essential core of the interview was to "get to the
facts" in the answers of the respondents. Anglo-Indians do
not always answer the questions directly with a short
statement but take some time to get to the root point.

One had to be patient and understand why this was so. The
Anglo-Indian most probably did not want to answer the
question, and the "conversational answer" was a polite
diversionary tactic. One Anglo-Indian answered both
questions on education with the statement,

After all, there are so many other subjects
one can discuss instead of education. (40)

One needed an insider's knowledge of the Anglo-Indian
community, in order to sit through long conversations.

188

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